Return, Refund, & Exchange Policy

Welcome to Nauvab, we strive to provide you with the best quality men's footwear. However, if you are not entirely satisfied with your purchase, we are here to help. Please review our Return, Refund, and Exchange Policy below.

1. Returns

1.1 Eligibility

• Items must be returned within 5 days of the delivery date.
• Items must be unused, unworn, and in the same condition as received.
• Items must be in the original packaging with all tags attached.
• Proof of purchase (receipt or order confirmation) is required.

1.2 Non-Returnable Items

• Items marked as final sale.
• Gift cards.
• Items purchased during special promotions or clearance sales.

2. Refunds

2.1 Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 business days.

2.2 Late or Missing Refunds

• If you haven’t received a refund yet, please check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at footwear@explicitleathers.in

3. Exchanges

3.1 Eligibility

• Items must be unused, unworn, and in the same condition as received.
• Items must be in the original packaging with all tags attached.
• Proof of purchase (receipt or order confirmation) is required.

3.2 Process

• To exchange an item, please contact us at footwear@explicitleathers.in with your order number and details of the product you wish to exchange.
• We will guide you through the process and provide instructions for the exchange.
• Once your exchange request is approved, send your item to: Plot 8, 14/3, Sector 32, DLF Industrial Area Faridabad 121003.

4. Shipping

• You will be responsible for paying for your own shipping costs for returning or exchanging your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on your location, the time it may take for your exchanged product to reach you may vary.

5. Contact Us

If you have any questions about our Return, Refund, and Exchange Policy, please contact us:

• Email: footwear@explicitleathers.in
• Phone: +919999089574
• Address: Plot 8, 14/3, Sector 32, DLF Industrial Area, Faridabad, 121003.

Thank you for shopping with Nauvab . We appreciate your business and are committed to providing you with the best customer service.